Customer Testimonials
At Health Benefits Direct, we have helped tens of thousands of people obtain health insurance for themselves and their families. Here are just a few of their comments: |
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I inquired online about health insurance and received a call from a licensed agent at Health Benefits Direct. The agent was so helpful and kind and walked me through the entire process. I was kept informed every step of the way and was pleased when my agent called to say I was approved for coverage. People are always quick to write when they get bad service, so I wanted to be sure that people knew what an excellent job my Health Benefits Direct agent did. He was very informative, kind and patient.
~Cynthia G., Florida |
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Health Benefits Direct was fantastic to work with. I submitted my information on the Web site, which was quick and easy. I got a call from a Health Benefits Direct agent about 60 seconds later. She was very knowledgeable and easy to speak with and walked me through the process. She gave me several great options, and one of the rate quotes was almost 75% less than quotes I had receivedelsewhere. She didn’t waste my time and cut straight to what I wanted. Needless to say, I applied immediately and am happy with my health insurance coverage.
~Pete M., Utah |
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I recently secured health insurance through Health Benefits Direct. The Health Benefits Direct agent I worked with was knowledgeable about the health plans that were available. He was quick and to the point but had full confidence in addressing my family’s needs to get me the perfect health plan. He was patient and understanding in answering the questions I had. His phone etiquette was impeccable, and he conveyed a feeling of trustworthiness. I felt like he really cared about my family’s needs. The bottom line is that I appreciate having worked with an awesome agent.
~Simone U., Arizona |
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I recently secured health insurance for my daughter. The Health Benefits Direct agent I worked with took the time to walk me through the confusing insurance lingo and made sure that I understood the policy benefits. He explained the underwriting process to me before I was transferred to another helpful and courteous Health Benefits Direct employee. My agent called me back to congratulate me on the policy being approved, and he assured me that if I ever needed anything, he was just a phone call away. The agent made getting insurance as painless as possible. He was a delight to work with and deserves a huge thank you.
~Natallia L., Mississippi |
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I was stunned when the COBRA folks cancelled my health insurance policy for being two days late on a payment. In my entire life, I have never been without insurance! I immediately turned to Health Benefits Direct and my fear about being uninsured was removed. As a healthy single male, the process was easy, quick and seamless. I went through the policy ramifications, the initial medical intake and the underwriting follow up in no time at all. I sincerely appreciate the respect I was shown and the honesty in which my agent carried out the application process. Indeed, if anyone ever asks me where to turn for insurance, I would not hesitate to refer them to my agent at Health Benefits Direct.
~Mario C., New Hampshire |
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I have had my health insurance coverage through Health Benefits Direct for quite some time. My account was set up so that my premium was automatically charged to my credit card every month. I received a call from a Health Benefits Direct Customer Service representative advising that my credit card expiration date had passed and that my premium could not be charged to my credit card. The representative was very helpful in advising me how to take care of the problem. I was grateful for his call and would not have wanted to see my insurance lapse for non-payment of premium. I have been very satisfied with the level of service received from Health Benefits Direct.
~David B., Arizona |
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